Privacy Policy

Trading and Investment Education Platform

1. Introduction

Welcome to our trading and investment education platform. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our website and services immediately.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our platform, express an interest in obtaining information about us or our products and services, participate in activities on our website, or otherwise contact us.

2.1 Personal Information

The personal information we collect may include:

  • Contact information (such as name, email address, phone number)
  • Account credentials (such as username and password)
  • Profile information (such as education, professional experience, investment interests)
  • Payment information (such as credit card details, billing address)
  • User-generated content (such as comments, feedback, course progress)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • Device and usage information (such as IP address, browser type, operating system)
  • Location information (based on IP address)
  • Log and usage data (such as pages visited, time spent on pages, navigation paths)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To provide and maintain our services, including to monitor the usage of our platform
  • To manage your account, provide you with customer support, and ensure you have access to the courses you've purchased
  • To process your payments and prevent fraud
  • To send you information about our services, updates, security alerts, and support messages
  • To personalize your experience and deliver content relevant to your interests
  • To improve our website, products, and services
  • To respond to your inquiries and solve potential issues you might have with the use of our services
  • To comply with applicable laws and regulations

4. Legal Basis for Processing Personal Information (GDPR Compliance)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We generally only process your data when:

  • We need to perform a contract with you (e.g., when you purchase a course)
  • You have given us consent to do so for a specific purpose
  • The processing is in our legitimate interests and not overridden by your rights
  • We need to comply with legal obligations

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the Contact Information section.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for the following purposes:

  • To enable certain functions of the website
  • To provide analytics
  • To store your preferences
  • To enable ad delivery and behavioral targeting

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Data Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Using encryption to protect sensitive information transmitted online
  • Protecting your account with password security
  • Regularly reviewing our information collection, storage, and processing practices
  • Restricting access to personal information to our employees, contractors, and agents on a need-to-know basis

9. Third-Party Services

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: June 10, 2023